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    Medical Transport Answers for Atlanta, Decatur & DeKalb County

    Every question families ask us before booking a ride — what it costs, what insurance covers, and how each type of trip works — answered in plain English, with real prices and no runaround.

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    Cost & Pricing

    What medical transport actually costs in Atlanta, by vehicle type.

    Insurance & Coverage

    Heart2Heart bills insurance for medically necessary transports such as dialysis, wound care and emergency-department related trips. Coverage depends on the patient's plan and is never guaranteed, and we do not bill Medicaid. Rides booked and paid for directly on this website are paid by card at booking.

    Services

    How each type of trip works, from booking to your front door.

    Stretcher Transport

    Our specialty: transportation for patients who can't sit upright.

    Events & Special Occasions

    Weddings, graduations, church, and funerals — getting your loved one there.

    Dialysis Transportation

    Standing schedules, who pays, and referrals from clinic staff.

    Hospitals

    Discharge pickups and appointment rides to metro Atlanta health systems.

    Private Client

    Our concierge tier: white-glove transport, house accounts, and long-distance relocation.

    Service Areas

    Where we run, response times, and local coverage details.

    Heart2Heart Medical Transport bills insurance for medically necessary transports such as dialysis, wound care and emergency-department related trips; coverage depends on the patient’s plan and is never guaranteed, and we do not bill Medicaid. Rides booked and paid for directly on this website are paid by card at booking. Georgia Medicaid transportation benefits are arranged by the state’s broker, Verida — call 404-209-4000 (Fulton, DeKalb, Gwinnett) or 678-510-4555 (North Georgia) at least 3 business days ahead. If you are experiencing a medical emergency, call 911.