Dialysis Transportation Without Medicaid in Atlanta & DeKalb

Who this page is for

You are on dialysis, you need to get there three times a week, and Medicaid is not an option — either you were found ineligible, your income put you just over the line, you lost coverage during a renewal, or you are between plans. Meanwhile, the treatments do not pause while eligibility sorts itself out.

Heart2Heart does not accept Medicaid under any circumstances, so this is not a workaround page. It is the practical set of options for people whose coverage does not include a ride, which in metro Atlanta is a large group.

Heart2Heart bills insurance for medically necessary transports such as dialysis, wound care and emergency-department related trips. Coverage depends on the patient's plan and is never guaranteed, and we do not bill Medicaid. Rides booked and paid for directly on this website are paid by card at booking.

Heart2Heart bills insurance for medically necessary transports such as dialysis, wound care and emergency-department related trips. Coverage depends on the patient's plan and is never guaranteed, and we do not bill Medicaid. If you have commercial insurance, or Medicare with a qualifying Medicare Advantage plan, your dialysis rides may be billable. Heart2Heart bills insurance for medically necessary transports such as dialysis, wound care and emergency-department related trips. Coverage depends on the patient's plan and is never guaranteed, and we do not bill Medicaid.

Getting there is usually a short process. If your dialysis clinic has a social worker, they are often the fastest route to an approval because they submit these constantly for your specific plan. Heart2Heart bills insurance for medically necessary transports such as dialysis, wound care and emergency-department related trips. Coverage depends on the patient's plan and is never guaranteed, and we do not bill Medicaid. Rides booked and paid for directly on this website are paid by card at booking.

Note the distinction on Original Medicare: it does not cover routine non-emergency rides to dialysis on its own. The who-pays page breaks that down plan by plan.

Path two: private pay, structured so it is survivable

What you get either way

• A standing schedule: same treatment days, same pickup times, repeating every week.
• Door-through-door assistance in both directions, especially on the post-treatment ride home.
• Wheelchair vans with proper securement, and stretcher transport with two attendants when needed.
• One companion rides free, space permitting.
• Coverage across Decatur, Candler-McAfee, Belvedere Park, Avondale Estates, Scottdale, Clarkston, Stone Mountain, Tucker, Kirkwood, East Atlanta, and the city of Atlanta.

If you are a Georgia Medicaid member

We will say it once more plainly, because it saves people a phone call: Heart2Heart does not accept Medicaid. Georgia Medicaid covers non-emergency medical transportation through a regional broker that assigns trips to its contracted providers, and that is the correct path if you are enrolled. Call the broker for your region, or ask your clinic's social worker to arrange it.