Wheelchair & Senior Transportation to Family Events in Atlanta, Decatur & DeKalb
Heart2Heart provides wheelchair and stretcher transportation to family events across Atlanta, Decatur, and DeKalb County — graduations, reunions, birthdays, baby showers, holiday dinners, church services, and funerals. Medical transport is not only for medical trips, and no appointment or diagnosis is required to book. These trips are private pay.
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Medical transport is not just for medical trips
Most people first call a company like ours because of a dialysis chair or a discharge from Emory Decatur. Then, a few months later, there is a graduation. Or a 90th birthday. Or a funeral. And the same question comes up: can you take her to that, too?
Yes. There is no rule that a wheelchair van only goes to clinics. The vehicle, the securement equipment, the trained attendant, and the door-through-door assistance are exactly the same whether the destination is a nephrology center or your sister's backyard in Stone Mountain. The only thing that changes is that a social trip is always private pay.
This matters because the alternative is usually that your loved one stays home. Families skip bringing Grandpa to the reunion not because they do not want him there, but because nobody could figure out the logistics. The logistics are solvable, and they are solvable for less trouble than most families assume.
Events we run every month
Graduations
High school and college graduations are long, hot, and full of stairs and lawn seating. We handle the drop-off at the accessible entrance, and families often choose a scheduled pickup right after the walk across the stage rather than sitting through the whole ceremony. Make sure Grandpa sees his grandson graduate, then gets home to his own chair before he is worn out.
Family reunions and holiday gatherings
Reunions, Thanksgiving, Christmas dinner, Easter. These are the trips that mean the most and get planned the least. A round trip to a relative's home is straightforward for us — the only detail that trips families up is the destination house itself, so tell us about steps, a narrow hallway, or a gravel driveway when you book.
Birthdays and baby showers
Shorter events are ideal for wait-and-return, where the driver stays on site so your loved one can leave the moment they have had enough. For a milestone birthday party at a restaurant or a shower at a church hall, that flexibility is usually worth more than saving on the second leg.
Church services
Sunday service is often the single most important outing of a senior's week. We run recurring Sunday rides throughout Decatur and DeKalb County — see the church transportation page for how a standing weekly schedule works.
Funerals and memorial services
We take these trips seriously. When a family calls about getting an elderly parent to a spouse's or sibling's funeral, the transportation should be the one part of the day that requires nothing from you. Our drivers dress appropriately, arrive early, keep conversation to what the rider wants, and stay out of the way at the service.
Timing is planned with margin so nobody arrives during the eulogy. If your loved one needs to leave partway through, wait-and-return makes that possible without anyone having to step out to make arrangements. Stretcher transport is available if a family member is bed-confined and still wishes to attend.
What comes standard on every event trip
- Door-through-door assistance in both directions — from inside their home to inside the venue, not curb to curb.
- One companion rides free, space permitting; additional companions are $25 each.
- Wheelchair securement in a properly equipped van, with the rider staying in their own chair.
- Stretcher transport with two attendants for riders who cannot sit upright.
- Comfort Package standard on every ride.
- Optional Lift Assist at $75 when a rider must be physically lifted, and Extra Stops at one vehicle base fare per stop plus the added mileage.
Cost, insurance, and payment
Every trip on this page is private pay. No insurer covers a ride to a birthday party, a reunion, or a funeral — not Original Medicare, not Medicare Advantage. Heart2Heart does not accept Medicaid under any circumstances. Heart2Heart bills insurance for medically necessary transports such as dialysis, wound care and emergency-department related trips. Coverage depends on the patient's plan and is never guaranteed, and we do not bill Medicaid.
Cost depends on the vehicle type, the round-trip distance, and whether you choose wait-and-return. Rather than guess, put the two addresses into the trip calculator and get the exact figure before you commit. Private-pay trips are paid by card; call dispatch at (678) 696-1583 with payment questions.
Where we go
Our base is on Candler Road in Decatur, so DeKalb County is home turf: Decatur, Avondale Estates, Scottdale, Clarkston, Stone Mountain, Tucker, Candler-McAfee, Belvedere Park, Kirkwood, and East Atlanta. We run into the city of Atlanta daily and travel to event venues, banquet halls, churches, and private homes throughout the metro area. Longer trips outside our standard radius are quoted with a distance fee, which the calculator applies automatically.
Frequently asked questions
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Heart2Heart Medical Transport does not accept Medicaid under any circumstances. Dialysis is the only trip type billed to insurance (commercial, Medicare, or a qualifying Medicare Advantage plan), and prior authorization must be on file before the trip. All other transports are private pay. If you are experiencing a medical emergency, call 911.